Privacy policy

At Bark Yeah, we care about you and your bestie, and that means respecting and protecting your personal information. This policy explains what we collect, how we use it, and your rights when you shop with us.

By using our website, you agree to the terms of this Privacy Policy.

 

1. What We Collect

When you visit or shop with Bark Yeah, we may collect;

  • Personal details: names, email address, phone number, billing/shipping address
  • Order information: products purchased, payment details (processed securely via Shopify Payments, PayPal, etc.)
  • Account details: login information if you create an account with us
  • Device information: IP address, browser type, cookies (to make the site work and improve your experience)
  • Marketing preferences: whether you’ve opted in to receive our emails or SMS offers

 

2. How We Collect It

We collect information when you;

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or social media
  • Browse our website (cookies and analytics)

 

3. Why We Collect It

We use your information to;

  • Process and deliver your orders (including sending details to Australia Post for shipping)
  • Communicate with you about your order or account
  • Send you offers, promotions, and updates (if you’ve opted in)
  • Improve our website, products, and customer service
  • Meet legal and tax obligations

 

4. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties who help us run our business, including;

  • Shipping carriers (e.g., Australia Post)
  • Payment processors (e.g., Shopify Payments, PayPal, Afterpay)
  • Email marketing platforms (only if you’ve opted in)
  • Analytics tools (e.g., Google Analytics, Facebook Pixel) to understand site performance and advertising effectiveness

All third-party providers are only given the information they need to perform their service and are required to handle it securely.

 

5. Cookies and Tracking

Like most websites, we use cookies and similar technologies to;

  • Keep you logged in
  • Remember your shopping cart
  • Analyse site traffic
  • Show you relevant ads after visiting our site

You can disable cookies in your browser settings, but some parts of the site may not function properly without them.

 

6. How We Protect Your Information

We take reasonable steps to protect your data, including;

  • SSL encryption for all website traffic
  • Secure payment processing through Shopify and payment gateways
  • Limited staff access to personal information

 

7. Your Rights

You can;

  • Request a copy of the personal data we hold about you
  • Ask us to correct or update your information
  • Opt out of marketing emails or SMS at any time by clicking “unsubscribe” or contacting us
  • Request deletion of your personal data (subject to record-keeping requirements)

 

8. International Transfers

Some third-party providers (like Shopify) may store or process your data outside Australia. Where this happens, they must protect your information in line with Australian privacy standards.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “last updated” date.

 

10. Contact Us

If you have any questions or concerns about your privacy, contact us at info@barkyeah.com.au

 

Because your trust matters as much as your dog’s happiness.